What information do we collect?
We collect information from you when you register on our site and gather data when you participate in the forum by reading, writing, and evaluating the content shared here.
When registering on our site, you will be asked to enter your name and e-mail address, as well as the “Standing Details” mentioned in the Terms (which includes building number, legal name, and unit number in the community). Your e-mail address will be verified by an email containing a unique link. If that link is visited, we know that you control the e-mail address.
When a user registers and posts, we record the IP address that the action originated from. We also may retain server logs which include the IP address of every request to our server.
Moderators may also ask users for “Proof of Standing” as detailed in the Terms, if needed for resolving questions of user status.
What do we use your information for?
“Standing Details” and “Proof of Standing” is used exclusively by moderators for verifying user status, as outlined in the Terms section “User Status” (unless a user chooses to display their building or unit numbers as part of their profile for other users to see). See also the “Data Privacy” section of the same document.
Any of the other information we collect from you may be used in one of the following ways:
- To personalize your experience — your information helps us to better respond to your individual needs.
- To improve our site — we continually strive to improve our site offerings based on the information and feedback we receive from you.
- To improve customer service — your information helps us to more effectively respond to your customer service requests and support needs.
- To send periodic emails — The email address you provide may be used to send you information, notifications that you request about changes to topics or in response to your user name, respond to inquiries, and/or other requests or questions.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow). These cookies enable the site to recognize your browser and, if you have a registered account, associate it with your registered account.
We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Do we disclose any information to outside parties?
The “Standing Details” and “Proof of Standing” mentioned above and in the Terms will never be shared with any outside party for any reason whatsoever, unless required by law. See also the “Data Privacy” section of the same document.
For the rest of your personally identifiable information: we still do not sell, trade, or otherwise transfer it to outside parties, except trusted third parties who assist us in operating our site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our site. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children’s Online Privacy Protection Act Compliance
Our site, products and services are all directed to people who are at least 13 years old or older. If you are under the age of 13, per the requirements of COPPA (Children’s Online Privacy Protection Act), do not use this site.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our site and not to information collected offline.
Your Consent
By using our site, you consent to our web site privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
This document is CC-BY-SA. It was last updated May 15, 2023.